Catering FAQ

QUESTIONS? ORDERS? CALL US AT 904-490-8427

I USED TO ORDER FOR 10 PEOPLE, WHAT DO I DO NOW?

We recommend ordering 2 or 3 Hightide Family Meal Kits.  It's a great way to feed a small gathering and everyone can still build their own tacos.  Place your order online at hightideburrito.com and have it delivered for less cost...bonus!

WHAT DO I NEED TO GET FOR MY EVENT?

If you have 35 people or more, the plates, napkins, forks, serving utensils and chaffing stands come included.  For groups under 35 people, serving utensils and paper products are included, however, the chafer kit is not included.  If you still require the chafer kit...you can always add to your order.  

OUR GROUP IS UNDER 35 PEOPLE, IS THE HARDWARE INCLUDED?

For groups under 35 people, the Chafing Kit is not but you can purchase for $30

Paper Kit Only - $10.00
(Plates, napkins, forks and all serving utensils)

Chafing Stand Kit Only - $30
(Chafing stand, water pan and sternos)

DO YOU DELIVER? IF SO, WHERE?

Yes, we deliver within Jacksonville and to some surrounding areas. For more information on delivery please call 904-490-8427

HOW MUCH IS THE DELIVERY?

Delivery/Setup fee is $50 up to 20 miles.  More than 20 miles?  No, problem just $3 for each additional mile above 20 miles.  For any question about setup, please call 904-490-8427.

I HAVE NO IDEA HOW TO SET UP ONCE YOU DELIVER, WHAT DO I DO?

No worries. We deliver. We set up and you eat and enjoy!

WHO CLEANS UP?

Well, it's quite simple actually. At the end of your event, everything is disposable (well the chafing stands we recycle.) Any leftovers are for you to enjoy the next day!

CHAFFING STANDS ARE RECYCLABLE?

Hightide is all about going GREEN, and there's incentive for everyone! We reuse those stands and in turn give you free food. (For every metal rack you return, you will receive a FREE TACO.  Everyone loves to save some extra money!)

DO YOU BILL OR INVOICE COMPANIES?

Sorry, we do not! We take Visa, Mastercard, Discover or American Express. We can take corporate checks upon arrival.

I JUST WANT TO PICK UP MY ORDER, IS THAT OK?

Sure…just let us know what time!

HELP! I NEED SOME SERVERS FOR OUR EVENT, HOW CAN WE MAKE THAT HAPPEN?

Relax, Hightide is here to help any way we can. We have servers for you, just $30 per hour, per server. Now, you can enjoy your event! (4 hour minimum)

I HAVE VEGETARIANS, WHAT OPTIONS DO YOU HAVE FOR US?

We have lots of options! Our beans and rice have no animal products. In addition we also have roasted veggies that can be chosen as one of your "meats".

THIS SOUNDS GREAT, HOW DO I PLACE MY CATERING ORDER?

Simple! Call us at 904-490-8427 or place your order online

15 person minimum on catering orders